FAQs

Can I return the item if it doesn't work for me?

As part of our commitment to customer satisfaction, we offer returns only in cases where products are proven to be defective. We understand that receiving a defective item can be frustrating, and we are here to make it right for you.

To initiate the return process, please contact us within 15 days of receiving the product. You can reach us at Office@concretecoatingsconnect.com with details of the defect and your order information. Our dedicated team will review your case promptly and guide you through the necessary steps.

 

How do I check the status of my order?

You will receive a receipt for your order immediately after you place it. Once your order has been shipped, you will receive a tracking number. You can use this number to check the status of your order on the Track Order page at any time.

Do you provide a quality guarantee for all the products being sold?

Yes, we offer a quality guarantee for all of our products. If you are not satisfied with the product or find any damages, please contact us immediately and we will do our best to address the issue and ensure your satisfaction

How can I get in contact with you?

You can contact us by email. You can also open a chat with us by clicking the link provided and let us know if you have any questions or concerns.

Do you offer a refund if I don't like the product?

We strive to provide high-quality products and excellent customer service. If you have any questions or concerns about our Return and Refund Policy, please don't hesitate to contact us at Office@concretecoatingsconnect.com.

How do I order on your website?

To order on our website, simply select the offer above and click the 'Buy Now' button. Then, fill in your shipping and billing information. Your order will be shipped to you as soon as possible. Payment is secured by Paypal, Mastercard, Visa, and AMEX.